First thing first always use gloves and eye protection before you start the wood-burning stove and chimney cleaning process.
Only start the cleaning process if the wood-burning stove is completely cold.
When the stove is burning on a constant basis, the ashes should be removed every few days.
Never allow the ashes to build up to the loading doors. The ashes can only be removed after the chimney is at room temperature. Take caution while removing ashes from the stove.
You can use any small metal shovel to remove the ashes from the wood-burning stoves.
Let 1/4 of the ashes stay at the bottom of the stove, this creates an insulating layer and will help with an easier fire and uniform burn in your next fire.
Never place ashes directly in your household garbage.
To clean the glass make sure that your shelf goes down to room temperature.
Open the door, clean glass with a soft clean cloth and fireplace glass cleaner available at your authorised dealer. Clean the glass slowly till the cloth moves easily on the glass surface.
Let it dry, this will take a minute or two.
Buff off the cleaner residue with a new soft clean cloth.
Never burn green or wet wood, burn a small hot fire rather than large smouldering fire.
UK government to ban wet wood for burning stoves as it emits 38% of the complete PM2.5 contamination which causes asthma, strokes, lung malignant growth and coronary illness.
Inspect your chimney and chimney connector every two months during the burning season.
We would suggest getting the chimneys cleaned professionally once a year.